1. Privacy Policy
Bath Craft Renovations (bathcraftrenovations.ie) respects your right to privacy and complies with all obligations under the General Data Protection Regulation (GDPR) and the Data Protection Acts. The purpose of this Privacy Policy is to outline how we collect, handle, and safeguard your personal data when you visit our website or engage our renovation services.
If you do not agree with the terms outlined in this Privacy Policy, please discontinue using this website.
What We Collect
We collect and process two categories of information:
1. Personal Data
This is identifiable information that you voluntarily submit when requesting a consultation, quotation, design assessment, or contacting us through our website:
Identity Data: Full name.
Contact Details: Email address, telephone number, and site address/Eircode.
Project Details: Renovation requirements, property details, design preferences, and survey notes.
Customer Feedback: Information provided in customer surveys or inquiry forms.
Note: Bath Craft Renovations does not knowingly collect personal data relating to children.
2. Non-Personal Data
Like most websites, we gather statistical and analytical information on an aggregate basis from all visitors. This includes anonymised technical data such as browser type, operating system, referring pages, and aggregate user interactions. This data cannot be used to identify you directly.
How We Use Your Information
We process your data to understand your renovation needs and deliver high-quality services, specifically for:
Service Delivery & Quotations: Scheduling on-site surveys, preparing renovation estimates, and carrying out agreed building/renovation contracts.
Customer Communication: Answering queries, project updates, and follow-ups.
Internal Administration: Record keeping, invoicing, and service improvements.
Direct Marketing: If you opt in, we may periodically send project case studies, seasonal offers, or renovation guides. You may unsubscribe at any time.
Third-Party Disclosures
We do not sell, rent, or trade your personal data. We only share data with third parties in the following limited circumstances:
Service Providers & Subcontractors: Trusted suppliers, trade specialists, or IT partners acting on our behalf under data processing agreements that adhere strictly to GDPR standards.
Legal Compliance: Where required by law, court order, or official regulatory authority.
Business Reorganisation: In the event of a merger, acquisition, or sale of company assets, client records may be transferred subject to the acquiring entity adhering to this Privacy Policy.
Data Security & Retention
We take reasonable technical and organisational precautions to protect your data against loss, unauthorised access, alteration, or disclosure.
While we implement secure socket layer (SSL) encryption and secure storage, no internet transmission is 100% secure, and any submission is done at your own risk.
We retain personal data only as long as necessary for the purpose it was gathered, including satisfying legal, accounting, or building guarantee requirements.
Payment card data is processed via secure, compliant payment gateways and is not stored on our web servers.
Your GDPR Rights
Under EU GDPR, you have the right to:
Access: Request a copy of the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete information.
Erasure: Request deletion of your personal data (“right to be forgotten”), subject to statutory record-keeping requirements.
Restriction & Objection: Object to or restrict the processing of your data in specific scenarios.
Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at info@bathcraftrenovations.ie. We will respond to valid requests within 30 days.
2. Cookies Policy
What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They help the site remember your actions and preferences over time to ensure smooth site navigation and improve user experience.
Cookies Used on bathcraftrenovations.ie
Strictly Necessary Cookies: Essential for the website to function correctly, enabling basic functions like navigation and secure form submissions.
Analytical / Performance Cookies: Help us understand how visitors interact with the site by gathering anonymous visitor numbers, traffic sources, and popular renovation pages (e.g., Google Analytics).
Functionality Cookies: Remember your site preferences (such as form inputs) to provide an enhanced experience.
Managing Cookies
You can manage or disable cookies via your browser settings at any time. Please note that disabling certain essential cookies may affect the functionality of our website forms and features.
Contact Information
For any questions regarding this Privacy Policy or how your data is handled, please contact:
Company: Bath Craft Renovations
Website: bathcraftrenovations.ie
Email: info@bathcraftrenovations.ie
